Returns & Exchange
Change your mind? We make returns simple.
14 Days, Easy Returns
You have 14 days from delivery to return or exchange your order, with a full refund to your original payment method. Overseas orders get 30 days.
Return In-Store — Fastest
Bring your order to any of our three boutiques for an instant exchange or return — no shipping needed.
Harbour City: Shop 2108, Level 2, Gateway Arcade, Harbour City, Canton Rd, Tsim Sha Tsui, Kowloon
Moko: Shop 267, Level 2, Moko Mall, 193 Prince Edward Rd W, Mong Kok, Kowloon
Causeway Bay: Floor 8A, Emperor Watch & Jewellery Centre, 8 Russell Street, Causeway Bay
Return by Mail
Prefer to post it back? Follow three steps.
1. Start your return through our returns portal.
2. Pack the item unworn, unwashed, with tags attached.
3. Send it to the address below.
Return Address:
Room 1114, 11/F Kenning Industrial Building,
19 Wang Hoi Road, Kowloon Bay
Recipient: Aleshia
Refunds are processed within 3–5 business days of receipt.
Conditions
Items must be unworn, unwashed, undamaged and with original tags. Sale items are final sale — no refund or exchange. In-store purchases are non-refundable.
A Note on Fair Use
We want every customer to shop with confidence, so we monitor return activity closely. If a customer's return ratio is unusually high over the year, we may need to limit future service — thank you for helping us keep this policy sustainable for everyone.
Need Help?
WhatsApp us at +852 6576 8856 or email myaleshia@outlook.com.